Document Type

Poster

Publication Date

Spring 2026

Abstract

The American symphony orchestra is widely perceived to be a dying institution. This research investigates that perception and finds that it is largely unsupported. Sector revenue is growing, new households are entering concert halls, and younger audiences are engaging with orchestral music at higher rates than previous generations. However, Americans rate symphonies the least welcoming of any cultural institution, and strategies widely adopted to address declining attendance have been shown to be ineffective as conversion tools. The problem lies in marketing and communication. This project synthesizes sector-wide research and case studies to identify which audience development strategies are supported by evidence, with findings differentiated by orchestra size and resource level. As an applied component, these findings informed a pro bono consulting engagement with the Columbus Symphony Orchestra, where the research and a prototype deliverable were presented to CSO's marketing and development team.

Creative Commons License

Creative Commons Attribution 4.0 License
This work is licensed under a Creative Commons Attribution 4.0 License.

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